Design and plant choices were explained and they were very patient with me as I went back and forth about what plants I wanted. The guys showed up when they said and the job was completed in a day and looks wonderful. We also contracted with them to do ongoing landscape bed cleanup and lawn fertilization services. I like that they come around and check the work occasionally and let me know if I need to water or not to water. We planted several trees and many perennials and shrubs before the hot summer so this was helpful.